Privacy Policy

Casa Quinto Pino

Last updated: May 2026

At Casa Quinto Pino, we respect your privacy and are committed to protecting your personal data in accordance with the applicable regulations of Spain and the European Union, including the General Data Protection Regulation (GDPR – Regulation EU 2016/679).

1. Data Controller

Casa Quinto Pino
Cruz del Camino
Icod de los Vinos, Tenerife, Spain

Email: kim@casaquintopino.com
Website: casaquintopino.com

2. What Personal Data We Collect

We may collect the following information when you contact us or make a booking request:

Name
Email address
Telephone or WhatsApp number
Number of guests
Dietary requirements or allergies voluntarily provided
Any information you include in your message

We only collect the information necessary to respond to your enquiry and provide our services.

3. How We Use Your Data

Your personal data may be used for:

Responding to enquiries
Managing bookings and reservations
Communicating regarding your experience
Providing customer support
Complying with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data based on:

Your consent when submitting a contact form or message
The performance of a service or booking request
Compliance with legal obligations

5. Data Retention

Your data will only be stored for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

6. Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise these rights, please contact us via email.

You also have the right to lodge a complaint with the Spanish Data Protection Authority:

Agencia Española de Protección de Datos (AEPD)
www.aepd.es

7. Cookies

This website may use cookies to improve user experience and analyze website traffic.

For more information, please see our Cookie Policy.

8. Third-Party Services

We may use third-party services such as:

Website hosting providers
Analytics tools
WhatsApp communication
Social media integrations

These services may process limited technical data necessary for their operation.

9. Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss or misuse.

10. Contact

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Casa Quinto Pino
Email: kim@casaquintopino.com
Tenerife, Canary Islands, Spain